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SAP Cloud for Customer Basics
How-to videos that introduce the general features of SAP Cloud for Customer.-
What’s New - SAP Cloud for Customer - February 2016 - Duration: 4 minutes, 4 seconds.
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Getting Started with SAP Digital for Customer Engagement - Duration: 116 seconds.
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Using the Toolbar and Panes - Duration: 3 minutes, 47 seconds.
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Creating and Editing Items - Duration: 2 minutes, 12 seconds.
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Using the Shelf, Flags, and Favorites - Duration: 2 minutes, 46 seconds.
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Organizing Your Items with Tags - Duration: 2 minutes, 13 seconds.
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Using Feed - Duration: 3 minutes, 27 seconds.
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Welcome to Your Home Page - Duration: 2 minutes, 52 seconds.
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Customizing Your Personal Settings - Duration: 3 minutes, 43 seconds.
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The SAP Cloud for Customer for iPad® App
How-to videos that focus on the features of the SAP Cloud for Customer for iPad® app.-
Navigation and Feed for iPad® - Duration: 5 minutes, 42 seconds.
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Working with iPad® Offline Mode - Duration: 5 minutes, 18 seconds.
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Start Here for Retail Execution - Duration: 4 minutes, 45 seconds.
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SAP Cloud for Customer for Administrators
How-to videos that focus on general tasks for SAP Cloud for Customer administrators.-
Initial Setup for SAP Cloud for Customer - Duration: 3 minutes, 45 seconds.
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Assigning User Access Rights by Roles - Duration: 3 minutes.
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Setting Up Data Access Restrictions - Duration: 5 minutes, 23 seconds.
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Adapting the User Interface - Duration: 5 minutes, 19 seconds.
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Defining Notification Rules - Duration: 5 minutes, 1 second.
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Setting Navigation Targets for Reports - Duration: 4 minutes, 10 seconds.
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Adding Custom Fields to Reports - Duration: 4 minutes, 21 seconds.
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Enabling Chat for SAP Cloud for Customer - Duration: 7 minutes, 24 seconds.
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Setting Up the Home Page and SAP Customer Insight - Duration: 4 minutes, 50 seconds.
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Administrator Adaptation Tools - Duration: 4 minutes, 50 seconds.
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SAP Cloud for Social Engagement
How-to videos that focus on social features of SAP Cloud for Customer.-
Start Here for Social Engagement - Duration: 7 minutes, 22 seconds.
(This video has been updated for the August 2013 release of SAP Cloud for Customer and includes a brief tour of the new UI.)
Find out the basic information you need to get working on tickets in
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Uploads
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SAP Hybris Cloud for Customer - Planned May 2016 Release Briefing - Duration: 1 hour, 3 minutes.
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B1i Configure Integration Scenario - Duration: 3 minutes, 33 seconds.
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Quotation To Order - Duration: 4 minutes, 16 seconds.
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SAP Note Scenario Package and Import Procedure to B1i - Duration: 94 seconds.
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B1i Define SLD entries for B1 system and C4C tenant - Duration: 67 seconds.
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C4C Scoping and Questions - Duration: 2 minutes, 41 seconds.
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C4C Communication Systems and Arrangements - Duration: 2 minutes, 31 seconds.
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Item Product Synchronization - Duration: 119 seconds.
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Account Contact Synchronization - Duration: 3 minutes, 51 seconds.
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What’s New - SAP Cloud for Customer - February 2016 - Duration: 4 minutes, 4 seconds.
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SAP Cloud for Customer - Planned February 2016 Release Briefing (ALT Version) - Duration: 1 hour, 8 minutes.
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SAP Cloud for Customer - Planned February 2016 Release Briefing - Duration: 1 hour, 8 minutes.
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Popular uploads
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Start Here for Sales - Duration: 5 minutes, 20 seconds.
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Getting Started with SAP Digital for Customer Engagement - Duration: 116 seconds.
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Processing Tickets - Duration: 4 minutes, 13 seconds.
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Start Here for Service - Duration: 6 minutes, 29 seconds.
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Integrating SAP Cloud for Customer and SAP ERP w/ SAP NW PI or SAP HCI - Cloud Config, Part 1 - Duration: 10 minutes.
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SAP HANA Cloud Integration, Part 1: How It's Used Today - Duration: 15 minutes.
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Using the Toolbar and Panes - Duration: 3 minutes, 47 seconds.
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What’s New - SAP Cloud for Customer - February 2016 - Duration: 4 minutes, 4 seconds.
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Web Dispatcher, Part 5: SSL Configuration and Self-Signed Certificates - Duration: 1 hour, 10 minutes.
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Start Here for Retail Execution - Duration: 4 minutes, 45 seconds.
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Customizing Your Personal Settings - Duration: 3 minutes, 43 seconds.
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Featured Channels
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SAPSalesOnDemand - Channel
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SAP Hybris - Channel
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