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The Life of Vinnie: A Customer Service Story
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The Life of Vinnie: A Customer Service Story - Duration: 3 minutes, 17 seconds.
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Vinnie’s Breakdown: The Web Ticket that never was - Duration: 71 seconds.
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Vinnie’s Nemesis: Angry Ashley Calls the Contact Center - Duration: 81 seconds.
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Fixing Vinnie: Field Service to the rescue - Duration: 80 seconds.
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Vinnie’s Breakdown: A Self-Help Story - Duration: 57 seconds.
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The Sweet Spot
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SAP Hybris Marketing: Data Management - Contact Engagement - Duration: 101 seconds.
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SAP Hybris Marketing: Data Management - Sentiment Engagement - Duration: 2 minutes, 41 seconds.
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The Sweet Spot - Why I Am A Marketer - New - Duration: 101 seconds.
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The Sweet Spot is a Collaborative Team * New * - Duration: 54 seconds.
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The Sweet Spot is the Perfect Campaign Target List * New * - Duration: 64 seconds.
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The Sweet Spot is a Personalized Commerce Experience * New * - Duration: 71 seconds.
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The Sweet Spot is to Build and Run Intelligent Marketing Campaigns - Duration: 91 seconds.
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The Sweet Spot is being in control of your marketing dollars - Duration: 83 seconds.
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Choose a Sales Application That Works the Way You Do
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SAP Digital for Customer Engagement - Duration: 76 seconds.
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Choose - A Sales Application That Works the Way You Do - Duration: 76 seconds.
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Choose Mornings - Duration: 53 seconds.
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Choose Agility - Duration: 51 seconds.
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Choose Collaboration - Duration: 72 seconds.
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Choose Closing - Duration: 46 seconds.
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SAP Cloud for Sales: Sell smarter from anywhere - Duration: 2 minutes, 11 seconds.
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SAP Cloud for Sales: Boost Sales Productivity - Duration: 3 minutes, 42 seconds.
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SAP Cloud for Sales: Accelerate Sales Wins - Duration: 117 seconds.
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SAP Cloud for Sales: Actionable Insights - Duration: 111 seconds.
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Customer Stories
Watch interesting customer stories. Check out the SAP CRM product.-
hybris Customer Interview with Edwin Meier, Sika AG - Duration: 2 minutes, 44 seconds.
Watch how Sika Ag have used hybris Software products over the past 8 years.
Sika is a globally active company in the construction chemical industry based in Switzerland which generated 5 billion in... -
hybris customer interview with Thomas Burger, Sick AG - Duration: 2 minutes, 32 seconds.
Thomas Burger, manager Web Excellence from Sick AG. Sick AG is the leading producer of sensor and sensor solutions for industrial applications. In the areas of factory automation, logistics and pro... -
hybris Case Study: Fine and Rare Wines - Duration: 2 minutes, 48 seconds.
Our video case study examines how this pure-play etailer has become one of the most popular online wine merchants in Europe. Fine+Rare Wines is already looking ahead to personalise their content to... -
hybris Customer Interview with Ingram Micro Mobility - Duration: 3 minutes, 43 seconds.
Jeremy Rogers of Ingram Micro Mobility discusses their use of the hybris framework for both B2B and B2C, the PCM capabilities that drew them in, and how commerce projects are constantly evolving. -
hybris and Lorna Jane: A Growing Success Story - Duration: 3 minutes, 42 seconds.
Lorna Jane is an Australian fitness and fashion wear brand. Here, their Online Sales Manager and IT/Systems Project Manager discuss their eCommerce journey. Starting on a simple wordpress website t... -
hybris Software works with CRH Bouwmaterialen and timo.nl - Duration: 3 minutes, 56 seconds.
CRH Bouwmaterialen is the market leader in building materials in the Netherlands. Maarten van Loon, founder and manager of timo.nl, tells how they have engaged hybris in their omni-channel commerce...
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Thought Leadership: Marketing
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Keys to Mobile Marketing Success - Duration: 3 minutes, 40 seconds.
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Customer's Impact on your Brand - Duration: 2 minutes, 39 seconds.
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Tame Big Data with the Right Questions - Duration: 2 minutes, 18 seconds.
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What is "Frictionless" Customer Experience - Duration: 2 minutes, 31 seconds.
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CMO and CIO Partnering for Success - Duration: 2 minutes, 35 seconds.
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Why Real Time Marketing is Here to Stay - Duration: 110 seconds.
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Predictions for Marketing in 2014 and Beyond - Duration: 3 minutes, 47 seconds.
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Can You Build A Better Advocate Through Social Media? From #SocialShakeUp 2013! - Duration: 52 minutes.
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The Next Level of Personalization is Contextualization - Duration: 2 minutes, 56 seconds.
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Developing Customer Trust and Value vs. Privacy - Duration: 4 minutes, 19 seconds.
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Omnichannel Customer Engagement - Duration: 4 minutes, 3 seconds.
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Thought Leadership: Sales
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Webcast Replay: Enabling the Perfect Store - Retail Execution Excellence - Duration: 29 minutes.
Consistent retail execution is the first step in creating the “perfect store.” It’s all about having the right product in the right place at the right time – and at the right price – ensuring you d... -
5 Strategies to Smarter Selling Featuring Peter Ostrow, Aberdeen Group - Duration: 59 minutes.
See the newest thinking: 5 Strategies to Smarter Selling. Join Aberdeen's Peter Ostrow and SAP's Shalini Mitha for this Webcast replay and learn how to sell smarter with predictive selling and more! -
What It Takes to Sell Like the Best Today - Duration: 53 minutes.
Keith Hontz, SAP and Day & Zimmermann's Jeffrey Lincow, Director of Sales Operations and Mark Frumento, Director of Mobility and CRM share how to rethink the way you sell: execute flawlessly and gr...
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Uploads
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hybris Customer Interview with Edwin Meier, Sika AG - Duration: 2 minutes, 44 seconds.
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hybris Case Study: Fine and Rare Wines - Duration: 2 minutes, 48 seconds.
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hybris Customer Interview with Ebbe Lindgren, Alfa Laval - Duration: 2 minutes, 53 seconds.
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hybris and Lorna Jane: A Growing Success Story - Duration: 3 minutes, 42 seconds.
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hybris Case Study: Monsoon Accessorize - Duration: 3 minutes, 38 seconds.
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hybris customer interview with Thomas Burger, Sick AG - Duration: 2 minutes, 32 seconds.
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hybris Customer Interview with Ingram Micro Mobility - Duration: 3 minutes, 43 seconds.
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hybris Software works with CRH Bouwmaterialen and timo.nl - Duration: 3 minutes, 56 seconds.
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The B2B Playbook your five stage guide to a successful B2B commerce project - Duration: 11 minutes.
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The Digital New Deal: transformation or disruption - Duration: 2 minutes, 57 seconds.
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Creating the Perfect Commerce Experience for the Omni Channel Customer - Duration: 7 minutes, 16 seconds.
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Omnicommerce with hybris - Duration: 4 minutes, 50 seconds.
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