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http://www.soundtraining.net/bookstore A collection of Cisco ASA training videos based on the book "The Accidental Administrator: Cisco ASA Security Appliance".
http://www.soundtraining.net/bookstore A collection of Linux training videos based on the book "The Accidental Administrator: Linux Server Step-by-Step Configuration Guide".
http://www.soundtraining.net/customer-service-training-101 This IT customer service training playlist is a collection of videos produced as companions to the book "The Compassionate Geek: Mastering Customer Service for IT Professionals". It includes videos on listening skills, how to handle a tech support call, compassion, empathy, respect, and more.
http://www.soundtraining.net/bookstore A collection of Cisco ASA training videos based on the book "The Accidental Administrator: Cisco ASA Security Appliance".
http://www.soundtraining.net/customer-service-training-101 This IT customer service training playlist is a collection of videos produced as companions to the book "The Compassionate Geek: Mastering Customer Service for IT Professionals". It includes videos on listening skills, how to handle a tech support call, compassion, empathy, respect, and more.
http://www.soundtraining.net/bookstore A collection of Linux training videos based on the book "The Accidental Administrator: Linux Server Step-by-Step Configuration Guide".